Privacy Policy

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Effective Date: November 25, 2025 Last Updated: November 25, 2025

At Total Tree GA (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.totaltreega.com (the “Website”), contact us, request a quote, schedule services, or otherwise interact with us.

Please read this policy carefully. By using our Website or providing information to us, you agree to the practices described in this Privacy Policy.

We may collect the following types of information:

a. Personal Information You Provide Voluntarily

• Name, email address, phone number, mailing address, and billing information
• Property details (when requesting a quote or service)
• Any other information you choose to provide in forms, emails, phone calls, or messages

b. Automatically Collected Information

• IP address, browser type, device information, operating system
• Pages visited, time and date of visit, referring website
• Information collected through cookies, pixels, and similar technologies

c. Information from Third Parties

• Reviews or ratings you leave on Google, Yelp, Facebook, or other review platforms
• Information from lead-generation partners (if applicable)

We use the information we collect to:

• Provide tree care services, schedule appointments, and send quotes
• Respond to your inquiries and communicate with you
• Send service reminders, promotions, seasonal offers, or newsletters (only with your consent)
• Improve our website, services, and customer experience
• Process payments and prevent fraud
• Comply with legal obligations

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our business (e.g., payment processors, email service providers, website hosting, scheduling software, accountants). These providers are contractually obligated to protect your data.
• Legal Requirements: When required by law, such as to comply with a subpoena, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: When you explicitly agree to share your information (e.g., posting a testimonial with your name and photo).

Our Website uses cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage (via Google Analytics or similar tools)
• Deliver relevant advertising (if we run ads in the future)

You can control cookies through your browser settings. However, disabling cookies may limit some functionality of the Website.

Our Website may contain links to third-party websites (e.g., Google Maps, review platforms, payment processors). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., tax and accounting records).

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing emails (using the “unsubscribe” link or contacting us)
• Ask questions or file a complaint about our privacy practices

To exercise these rights, contact us using the information below.

Our services and Website are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review it periodically.

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Total Tree GA

Email: info@totaltreega.com

Phone: 678.442.0249

Website: www.totaltreega.com